Frequently Asked Questions
We appreciate your concerns around your food purchases, and we share similar concerns because we never forget that our chicken is your family’s food.
What do you feed your chickens? Specifically, are your chickens fed genetically modified (GM) corn or soybeans?
Our chickens are fed a healthy and traditional diet of corn, soybean meal, vegetable oil, minerals, vitamins, etc. Regarding Non GMO, you asked for it, and we listened. We took your concerns about what we feed our chickens seriously, and over the next year, we are making a total switch to make the feed for our chickens sold at retail from 100% locally sourced and non genetically engineered/ non genetically modified (+Non-GE/+Non-GMO) grains. Because when it comes to what you eat and especially what you serve to your family, we agree that YOU should be able to CHOOSE what’s best for you.
+CHICKEN RAISED ON A DIET CONTAINING NO GENETICALLY MODIFIED OR ENGINEERED INGREDIENTS
†NON GE=NON GENETICALLY ENGINEERED; NON GMO=NON GENETICALLY MODIFIED ORGANISMS
How are your chickens raised? Specifically, what do you mean by cage-free?
Our chickens are hatched, raised and harvested in accordance with standards to be American Humane Certified™, a distinction many companies can’t boast. Broilers are not raised in cages. They are raised in large, open structures known as chicken houses. Keeping birds inside a house protects them from predators such as hawks and foxes. Some houses are equipped with curtain walls, which can be rolled up in good weather to admit natural light and fresh air. In that case, a fine mesh screen keeps insects, rodents and wild birds out of the house and away from the broilers. Such biosecurity measures are critical to ensuring the health of the flock, particularly since our chickens are raised without antibiotics ever.
We believe a low-stress environment results in healthier, tastier chicken. That’s why all of our chickens are raised at local family farms where they can freely roam their house. Our farmers must pass rigorous third-party audits and animal welfare certification standards because key to living our philosophy is keeping flocks healthy. With clean houses, fresh water available at all times, healthy ventilation, a steady stream of natural nutrients, lighting to mimic the natural environment and climate controls (complete with a backup generator), we’ve found it’s not necessary to medicate our flocks to keep them healthy or growing. Our houses provide a top-of-the line home where our chickens can comfortably do as chickens do—flock together.
Does your chicken have any additives injected into it?
We do NOT inject our chicken with marination, sodium or any other additives. You are getting 100% chicken.
Your packaging used to state "Gluten Free", but doesn't any more. Are your products Gluten Free?
Fresh chicken doesn’t contain any gluten. The key is to use fresh chicken without any added ingredients. If you’ll notice we don’t have an ingredient statement on our products. The USDA allows this exclusion only for companies such as ours that ensure that our products have no added ingredients. When you coat chicken with batter, marinate it or bread it, chances are, it will contain gluten. Leaving these ingredients off your chicken will help ensure that it remains gluten-free.
Where is your ingredients statement? Why don't you have one on your packaging?
The USDA allows this exclusion only for companies such as ours that ensure that our products have no added ingredients. You are getting 100% chicken.
Do you send your chicken overseas for processing?
NO, all of our chickens are processed and packaged right here in the U.S. We take great care in how we raise and process our chickens and think it makes a huge difference in the tenderness and flavor of the finished product. We contract with local, Arkansas-area farmers to raise our chickens to our exact specifications:
-Raised with No Antibiotics Ever
-No Added Hormones or Steroids
-Never Fed Animal By-Products
Additionally, our chickens are hatched, raised and slaughtered in accordance with the standards to be American Humane Certified™, a distinction many companies can’t boast.
Why aren't your Frozen Chicken Breasts and Tenders available at Walmart any more?
As part of our total switch to make the feed for our chickens sold at retail from 100% locally sourced and non genetically engineered/ non genetically modified (+Non-GE/+Non-GMO) grains, we are discontinuing items that don’t offer that benefit. We apologize for any inconvenience that this may cause you and direct you to our “Where to Buy” locator to find a retail location near you that has our +Non GE/+Non GMO chicken available for purchase.
Why are you now Individually Wrapping your Frozen Chicken Breasts and Vacuum Pouching your Frozen Tenders?
Individually wrapping our chicken breasts and vacuum pouching our tenders helps maintain freshness and protect the chicken from freezer burn. No one likes freezer burn, and it can happen not only at the store but also in your home freezer when the bag is not sealed back properly after opening it.
I'm having difficulty getting the frozen chicken out of the Individual Pouches; do you have any recommendations?
Ideally, if you have the time, thawing the chicken will greatly improve the ease of getting the chicken out of the individual pouches.
Thawing Recommendations are as follows:
#1 In The Refrigerator – It’s best to plan ahead for slow, safe thawing in the refrigerator. A pouch may take 20 hours to thaw. Once thawed, chicken can be kept in the refrigerator only an additional day or two before cooking.
#2 In Cold Water – Frozen chicken may be thawed in cold water in its vacuum pouch. Submerge the unopened pouch in cold water (be sure the water stays cold). Each pouch should thaw in 50 minutes. Cook immediately after thawing.